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 Have A Word 

Have A Word

Mental Health Services


Therapy Directory

It really is a great day to start a new week with continued, endless possibilities like this.

I am proudly listed as a Therapist as well as a Coach within the directories.

The team are super passionate about the promotion of benefits within complementary and alternative healing/ therapies.

You might have a health condition that could benefit from a form of therapy alongside medical treatment, or you may be looking for ways to reduce stress. You may simply be looking to better your over well-being.

Whatever your reason, know that it is possible and support is available. I am right here. 

Find my profile

Life Coach Directory

Life Coach Directory made it their mission to connect you with a qualified coach. They wanted to make it easier for you to connect with a coach for whatever change you’re looking for - whether it’s in your personal life or professional life. Life Coach Directory connects you with coaches across the UK while sharing articles, events and self-help resources to support you on your journey.

Whether you’re ready to hire a coach, want to learn more about the benefits or are simply interested in personal development, their aim is to be the hand to guide you on your way. 

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NLP Therapy and Advanced Coaching

JUNE 2021

For the past four months I have been upskilling in Neuro-Linguistic Programming (NLP). NLP incorporates a set of language, sensory-based interventions and behaviour-modification techniques. These are intended to help improve:

- client awareness

- client confidence

- client communication skills

- client social actions/ interactions

NLP is a pseudoscientific approach to communication, personal development and psychotherapy (created in the 70s). The goals of NLP are to help the client understand that the way a person views the world affects how the person behaves in the world and sometimes, it is beneficial to challenge and change behaviours from the past to help us in the future. I am so pleased and proud of myself for qualifying - NLP Practitioner Certificate | Advanced Coaching Certificate. 

March | 2021



Me: "Can I ask why I wasn't chosen as the Training provider please - feedback helps me to reflect and do better. I want to grow my business knowing what clients, like yourself are looking for."

Potential client: "Sure. You have the skill set, no question. But you have no website Lucy, with no reviews or examples of your work."

That very day - I made my own website. Although small and less fancy than some - it allows people to see more of what I do and who I am.

The increase of work was noticeably different by the beginning of 2019. I listened. I grew.

It's a pretty vulnerable space - putting yourself out there to hear other people's opinion of you.

Receiving feedback from clients and colleagues helps me to become more self-aware.

I gain knowledge in my strengths and address the areas I need to work on more. I also get to see how others perceive me.

Feedback helps people to see how their own behaviours might impact other people.

As a Professional Training Instructor for over 15 years - this is an area I feel very confident within.

It's an important part of any teacher/ tutor/ training qualification too.

Knowing my abilities, undoubtedly helps me in my role as a Mental Health Therapist - when challenging the difficult emotions, thoughts and feelings within a client.

When supporting people through recovery or difficult chapters in their lives.

As a Professional Training Instructor - increasing my own skill set and using my experiences to help other address and reach their full potential is heart warming.

My services have been personally and professionally recommended by word of mouth for the past 3 years, since Founding my own business - and that makes me feel like celebrating my successes.

Have A Word 😉

It works wonders !


Roll of Honour December 2020

MHFA England and Have A Word are delighted to let you know that we have been recognised on the UK Social Enterprise Roll of Honour for our work on supporting people throughout the pandemic. This is a testament to the hard work and commitment of all staff, Instructor Members and the entire MHFA England community, allowing us to move closer to our mission of training one in ten people in mental health and awareness skills, despite the challenges brought about by coronavirus.

Mental Health | PODCAST ​November 2020 | Lockdown 2.0


Have A Word with

Friday 6th November

Have A Word with Lauren

Friday 13th November

Have A Word with Lauren and Jamie

Friday 20th Novembe

Have A Word with Mel 

Instagram October 2020


I have recently created an Instagram page @have_a_word_ which feels so great. I truly enjoy connecting with people in as many ways as possible. Thanks to social media like Facebook and Instagram, I am able to show even more of my business and the person behind the scenes. My Instagram page especially shares my Therapist journey alongside my thoughts day to day. 

If you would like to give me a Follow then click on the link here.

For more information on Counselling, please click here

Take a Moment 

October 2020

For the last 10 years, photographer Ray Burmiston has been asking his famous subjects to pause during their shoot, close their eyes and take a moment. The idea was to help them gather themselves, imagine that they were somewhere calm and refresh their connection to the camera. The result was a poignant moment captured. Recognising that we need to come together as a collective to take a moment right now, Ray is inviting us to upload our own portraits to join the gallery, while raising money for mental health charity Mind. 

Have a read over what it is all about and how you can join in:

Every year, one in four of us will experience a mental health problem. Mind provide advice and support to empower anyone experiencing a mental health problem and campaign to improve services, raise awareness and promote understanding.

World Mental Health Day - 10th October 2020

Get ready for World Mental Health Day on 10 October 2020, as we call on everyone to open up to mental health, to talk and to listen.

We all deserve to feel safe and supported when talking about our mental health. But too often, mental health stigma leaves people feeling isolated and ashamed. At worst, it prevents people getting support, finding employment or having open conversations.

Coronavirus and mental health: 

Supporting someone during Covid-19

Lots of us are feeling worried about the ongoing coronavirus outbreak. While the focus is often on physical health, it's important to remember the impact on our mental health too. You don't need to be an expert on mental health to be there for someone. Think about using our three top tips:

1) Check in

You might not be able to meet face-to-face, but picking up the phone, having a video call, starting a group chat or messaging someone on social media lets them know you are there to talk and ready to listen.

2) Listen and reflect

Whether you have a mental health problem or not, this will be a challenging time for our mental health and wellbeing. If someone opens up to you, remember that you don't need to fix things or offer advice. Often just listening, and showing you take them seriously, can help someone to manage.

3) Ask questions

Ask how people are managing, and ask again if you're worried they aren't sharing the full picture. Asking again, with interest, can help someone to open up and explore what they're feeling.


I interact as frequently as possible on my Facebook page, reading messages that people privately send me or publicly comment. I am thankful for them all.

The Facebook page is a training and awareness page supporting mental health education. This includes vulnerable and personal feelings being consistently shared - all disrespectful or inappropriate comments shall be removed. 

If you or someone you know needs support or is in crisis, please contact the Samaritans on 116 123 or [email protected] - the Samaritans are open 24/7.

Thank you for your support.

Depression and Me 

MHFA England | Instructor


Creating a stigma free school

29th June 2019

Cynthia Rowe, Head Teacher at How Wood Primary School and Nursery in St Albans, discusses how Mental Health First Aid (MHFA) England training has helped create a community within their school where mental health is destigmatised and staff are confident and comfortable opening up to their colleagues.

Read More

Whatever you are going through, a Samaritan will face it with you.


Mental Health First Aid (MHFA) is a mental health skills and awareness programme. 

Through training and campaigning, I equip people with the skills they need to support their own 

and others’ wellbeing through an excellent level of training.

Have A Word offer a range of evidence-based MHFA England training courses from awareness raising to skill development - the Adult MHFA Two Day course is the most popular training and is designed for everyone ! 

Through this course I take people on a journey to understand what mental health is. I discuss how we all have mental health, like physical health and I teach people how to look after their own and others’ wellbeing.

Because the workplace is where many people spend most of their time, I provide in-house training 

and consultancy to organisations of all shapes and sizes - including schools.

Not only have I taught How Wood staff, but also welcomed staff members from St Albans & St Stephens Infant School, Bernard's Heath Infant School Bernard's Heath Junior School, Alban City School, Cunningham Hill Junior School, Oakwood Primary School and Park Street School - St Albans, Hertfordshire.

Enquire Now

Mind in Mid Herts is a local mental health voluntary service, which I proudly support as part of their Stepping Stones project. The aim is to provide a service which will help prepare for discharge by ensuring relevant knowledge of local community support agencies. 

The scheme also offers up to 8 weeks one to one community support where required. I support a focused organisation and help maintain the social inclusion - building individuals confidence and self-esteem.

Reflection 2020

1st January 2020

WOW, it's almost done NYD - today has been reflective. 

I've been at home with my family all day, in my pyjamas just breathing and smiling. I thought about 2019 and all that it was. 

I am so positive for 2020 - I feel ready.

I will work harder on caring LESS about the people who are nothing. 

Really, nothing - nothing to me and my vision. Which is super hard for someone who cares about everyone and thinks that thoughts are a lesson in one way or another, even when they come from people who are unkind and project negatively onto me. 

 I try and remember that it's always about them, not who I am.

Changing how I react will always be a process. Why can't everyone be kinder? Especially women. Especially people I once called friends. It's just the way it is.

2020 - my fire is brighter than ever. Keep focused. Keep kind.

Happy New Year


Please search @HaveAWord2 on Facebook for more like this.

"Where's Your Head At?"

is calling for employers and politicians to commit to treating mental and physical health equally in the workplace.

The campaign is led by Bauer Media UK, Mental Health First Aid (MHFA) England and mental health campaigner Natasha Devon MBE.

The group is leading calls from the public and employers for a change in legislation to ensure the Health and Safety First-Aid Regulations 1981 are explicit that First Aid obligations relate to both our mental and physical health.

"Where's Your Head At?" is also calling for organisations to strive to implement the Thriving at Work review’s six core standards for a mentally healthy workplace, which include raising mental health awareness and encouraging conversation about the support available.

At the centre of the campaign is a vision of a mentally healthy working world where people’s mental health is supported and protected, and where wellbeing is at the heart of all we do. In this world:

- We bring our whole selves to work

- We can talk openly about our mental health

- We are not afraid to ask for support when we need it

- And we thrive in work and life

Its calls are supported by a public petition and Workplace Manifesto, which continue to receive overwhelming support from the general public, employers and politicians. To date over 200,000 people have signed the petition, whilst 80 MPs and around 500 employers have given their backing to the campaign’s Manifesto.

Click here to sign the Manifesto


@HaveAWord2 Facebook community is growing each week. 

I created the Facebook page when registering the business in September 2018. 

Follow me, with a LIKE to keep up to date with my Psychodynamic Counselling journey, Volunteering or to read some of my reflective thoughts surrounding Mental Health.


While it is not possible to alter the format of licensed products where content is approved by MHFA International, MHFA England are currently looking at whether there could be more flexibility with other products and I will update you as soon as I have any news. 

You can find useful information about the symptoms of coronavirus and what to do if you feel unwell on the NHS website. The current guidance is that you should check symptoms online, rather than call NHS 111. You can also find regular updates on the Public Health England website -

Please continue to monitor the government guidance and keep yourself updated as the situation develops.

While the coronavirus infection is not serious for most people, I know that this is an anxious time for many people and that working from home can also increase feelings of social isolation. For those trained as a Mental Health First Aider, you have an important role to play in supporting others who are struggling with the uncertainty and challenges that coronavirus has created. It’s also really important to look after your own health and wellbeing, so please prioritise self-care during this challenging time. 

Mental Health - Working From Home

As more organisations move to online working, human connections are more important than ever. Here are some ways to support your mental health, reduce feelings of isolation, and feel connected with colleagues while working remotely.

March 2020

NHS Volunteer Responders

NHS Volunteer Responders has been set up to support the NHS and the care sector during the COVID-19 outbreak. Our doctors, nurses, those working in local authorities and other professionals, will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.


This programme enables volunteers to provide care or to help a vulnerable person, which is permitted under the new rules announced by the Government on 23rd March 2020. Join me and sign up below.

Every Mind Matters

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.

Answer 5 quick questions to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

Take Quiz

New Guidance | People of Colour and Black colleagues


Social enterprise Mental Health First Aid (MHFA) England has today published new guidance on supporting the mental health of People of Colour and Black people in the workplace.

The free guidance document provides advice on how organisations, managers, and colleagues can be better allies to People of Colour and Black colleagues. Created with support from Business in the Community (BITC) and the Chartered Management Institute (CMI), the guidance comes after recent research from YouGov found that half of Black Britons say they are as likely to have experienced racism in the workplace as they are in the street.

The guidance is released as part of the next stage of MHFA England's My Whole Self campaign, which calls for inclusive and empowering workplace culture change. Research from the campaign found that less than half (43%) of UK employees think their colleagues know the 'real' them. The research also found that almost one in five workers – some 6.5 million people – feel they cannot be their whole self at work.

To download the free guidance, click here.